Ask yourself, what would happen if you had to cease trading for an extended period of time? You would still have overheads and running costs to pay – except that without an income you couldn’t. And that, in a nutshell, is why you need business interruption insurance.
Restaurateurs, how would your business fare in a tax audit? Cafes and restaurants operating on a cash only basis are the focus of an Australian Tax Office’s (ATO) clampdown on the illegal cash economy.
‘Dark’ kitchens, aggregated dining apps, plant-based meat and the rise of the gastro pub – the food service industry in Australia is changing, but one trend is a constant: we like someone else doing the cooking.
A good brewer can make or break a craft brewery operation, which is why it’s important to protect your business and look after your human assets.
In current times that favour lean business models and effective delegation, many tourism operators rely on external help to perform various functions, from agents to drivers, guides, cleaners, wait staff and activities organisers, to name a but a few. But what happens if one of these people fails to do their job properly or commits a wrongful or unlawful act?
This historic family-run pub in Tasmania was facing enforced closure when the existing insurers declined to renew the policy. But Gallagher Tasmania’s Dan Quintin wasn’t prepared to see the local institution close its doors.
Mumcations, painmoons and personal transformation sagas: wellness tourism is rapidly overtaking traditional travel and manifesting in a variety of forms aimed at helping the traveller to be their best self.
Heritage buildings, legacy formulas, prize-winning vintages. Vines that came to Australia under sail, roots wrapped in sacking, in some cases. It can take years to make a great wine. How do you protect the value of your winery?
Today’s travel and hospitality customer wants to go online and package their own personalised experience – and if they are not happy with the result they will tell the world via social media. Here’s how to meet their expectations.
It’s not all bushy beards, tasting notes and bragging rights in the craft brewing space. The nature of the industry and how it operates commercially raises issues around safety in particular.
One of the questions we are asked a lot is, "Why do I need an insurance broker?". We've compiled 7 signs that indicate your business needs the help of an insurance professional.
Australia's natural environment, unique wildlife and world-famous beaches are the big draw cards in our tourism and hospitality industry.
In one of the biggest credit card heists in recent history, on Wednesday 27 March 2018 notorious hacking syndicate JokerStash, also known as Fin7, announced it had stolen data from 5 million EFTPOS payment cards via transactions in some of America’s most well-known department store chains, Technology Decisions reports.
Accommodation disruptor Airbnb has become a major player in the tourism and hospitality industry worldwide, catering to consumer appetite for speedy, streamlined digital interactions.
Tourism, including hospitality and food service, plays a vital role in the Australian economy, but rising temperatures and unpredictable weather threaten the future of the industry. The United Nations has identified Australia and New Zealand as one of five global tourism regions vulnerable to climate change.
In part 1 of this two-part series we looked at the forms that digital disruption takes and how they play out through consumer behaviour and expectations. Part 2 outlines what tourism and hospitality businesses need to do to cater for their customers of the future (and today).
Picture this: your next customer logs onto your website and starts exploring via virtual reality the experiences they can access. By mixing and matching different options they put together a customised package that includes transport, guided tours and in-house services such as getting a massage, booking a vegan meal or downloading a jogging route app. Personalised travel is their priority and...
Brisbane, 4 March 2015 - A key partnership has been announced between the Queensland Tourism Industry Council (QTIC), the state’s peak industry body for tourism, and Gallagher, one of the world’s largest risk management and insurance broking firms.